Hi, I’m

Ivy Lei

Product manager & software developer who cares about how people and software get along.

Computer Science (HCI) @ University of Waterloo · Canada

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About

I build products, and I sweat the human details.

I’m a final-year Computer Science Honours Co-op student at the University of Waterloo, specializing in Human-Computer Interaction with a minor in Medical Physiology. I graduate in April 2026.

Across five internships I’ve moved between product management and software development — writing requirements and roadmaps, running user research, shipping developer tools, and fixing frontend bugs. The thread through all of it: I like turning messy problems into things people can actually use.

  • HCI Specialization & Medical Physiology Minor
  • Coursework in NLP, Software Architecture, Algorithms & Data Structures
  • Comfortable in TypeScript, Python, SQL, Java, Kotlin, C/C++
  • Product tools: Jira, Figma, Tableau, AWS, Miro, Confluence
Experience

Where I’ve worked

Product management and software internships, most recent first.

Hubio

Sep 2025 – Dec 2025

Product Management Intern

Toronto, Canada

  • Led creation of requirements, a user story map, and the roadmap for an AWS-based historical data pipeline — unlocking 100M+ dependent insurance records/day and cutting client onboarding time by two weeks.
  • Guided production and delivery for the first U.S. launch of the regul8 data platform: ran Agile ceremonies, delivered release notes and sprint reports, wrote technical documentation, and monitored metrics with DbVisualizer.
  • Won 3rd place in the company hackathon by building an AI data mapper with Groq that reached 82% confidence.

Zynga

May 2025 – Aug 2025

Product Management Intern

Toronto, Canada

  • Drove product definition and requirements for a new account-creation flow in the Zynga Identity System (163M accounts across 27+ games), projected to boost marketing opt-ins by 23% and add $1.5M+ in annual revenue.
  • Built a Tableau KPI dashboard with SQL that cut manual reporting by 50%, and improved data quality by identifying missing KPIs, writing Jira tickets for logging refinement, and clarifying data taxonomy for product teams.
  • Spearheaded end-to-end development and launch of an internal developer tool for Zynga Poker (50M+ downloads), saving 72+ engineering hours/year debugging player-specific issues.
  • Investigated 200K+/day fraudulent Poker account creations in Tableau, driving roadmap priority for account verification.

Formlabs

Jul 2024 – Dec 2024

Software Product Management Intern

Somerville, Massachusetts

  • Owned strategy, scope, specs, and roadmap for PreForm (3D printing software)’s 2nd most requested CAD feature, reaching 35% adoption among 50k MAUs in beta.
  • Identified 3 onboarding blockers by designing a usability study and leading 20+ UX interviews on SLS-printing workflows.
  • Ran user research with 4,500+ PreForm users via a Qualtrics survey, presenting satisfaction data and performance trends to C-suite executives.

1Password

May 2023 – Aug 2023

Software Developer Intern

Toronto, Canada

  • Developed UI and fixed frontend bugs in Kotlin for the Android app (1M+ downloads), reducing interaction errors by 6%.
  • Refined interview scripts and PRDs for the Onboarding & Activation team, addressing pain points in mobile discovery.

Projects & extracurriculars

UW Blueprint — Better Angels United

Sep 2025 – Apr 2026

Product Manager

Waterloo, Canada

  • Overseeing 4 designers and 7 engineers to build the design, feature specs, and roadmap for Better Angels’ shelter management and reporting platform (10,000+ shelters), connecting unhoused individuals with accessible housing.

Staples Studio Startup

Sep 2022

Winner — Hack the 6ix Staples Studio Challenge (of 68 teams)

Toronto, Canada

  • Built a web app with React and Express giving startups a platform to track statistical trends in their products’ popularity and ratings, using MongoDB and Postman.
Toolbox

Things I work with

Languages

TypeScript / JavaScriptPythonSQLJavaKotlinCC++DartBashHTML / CSSXML

Technologies

ReactNode.jsFlutterReact NativeAndroid StudioTensorFlowGitLinuxClaude Code

Product tools

JiraConfluenceFigmaTableauAWSMiroRedashSalesforceExcelClaude Design
The Ivy Quiz

Are you, secretly, me?

Ten questions drawn at random from the corners of my brain. Get all ten and we are basically the same person. A new set loads every time.

Shuffling questions…

Contact

Let’s talk

Open to full-time product and software roles starting 2026, and always happy to chat.